Privacy Policy — bdt247

1. Introduction

This Privacy Policy ("Policy") sets out how bdt247 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the website located at https://bdt247.bio and all associated services, including sports betting, live casino, slots, crash games, and any promotional features offered through the Platform.

bdt247 is committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner. This Policy is designed to give you a clear understanding of what information we collect, the purposes for which we use it, how long we retain it, and your rights in relation to it.

By registering for and using bdt247, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to close your account.

This Policy should be read alongside our Terms & Conditions, which govern your use of bdt247 as a whole. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a bdt247 account, place bets, make deposits or withdrawals, or contact our support team, you may provide us with the following personal data:

• Identity information: Full name, date of birth, gender, and nationality.
• Contact information: Mobile phone number and email address.
• Address information: Residential address, city, and district (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Verification documents: Copies of government-issued identification such as a National ID card or passport, submitted as part of our identity verification (KYC) process.
• Payment information: Mobile banking account references (bKash, Nagad, Rocket, Upay) or bank account details used for deposits and withdrawals. Full payment credentials are not stored on bdt247's servers.
• Account credentials: Your chosen username and an encrypted version of your password.
• Support communications: Any messages, complaints, or queries you submit to our customer support team, including their content and timestamps.

2.2 Information Collected Automatically

When you access or use bdt247, certain technical and behavioural data is collected automatically by our systems:

• Device and browser data: Device type, operating system version, browser type and version, screen resolution, and language settings.
• Network data: IP address, approximate geographic location derived from IP, and internet service provider.
• Usage data: Pages visited, features used, games played, bets placed, session duration, click patterns, and navigation paths within the Platform.
• Transaction logs: Records of all deposits, withdrawals, bonus claims, wager amounts, and game outcomes associated with your account.
• Cookies and similar technologies: Session cookies, persistent cookies, and local storage tokens used to maintain your login session, remember your preferences, and support the technical operation of the Platform. See Section 7 for full details on our cookie use.

2.3 Information From Third Parties

In limited circumstances, bdt247 may receive information about you from third-party sources, including:

• Payment processors and mobile banking operators (bKash, Nagad, Rocket, Upay) confirming the status of transactions.
• Identity verification and fraud prevention services used to authenticate your identity during the KYC process.
• Analytics and security partners who assist us in detecting unusual or potentially fraudulent account activity.

3. How We Use Your Information

bdt247 uses the personal data we collect for the following purposes, each of which has a legitimate basis:

bdt247 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

4. Sharing Your Information

4.1 We Do Not Sell Your Data

bdt247 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes under any circumstances.

4.2 Trusted Service Providers

We may share your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include:

• Payment processing partners (bKash, Nagad, Rocket, Upay, and partnered Bangladeshi banks) solely for the purpose of processing your transactions.
• Identity verification and KYC service providers who help us confirm your age and identity.
• IT infrastructure, cloud hosting, and cybersecurity providers who maintain the technical operation and security of the Platform.
• Game content providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Netent, and Microgaming, to the extent necessary for delivering game content.
• Customer support platform providers who facilitate the management of support tickets and communications.

All third-party service providers engaged by bdt247 are contractually obligated to handle your personal data confidentially, use it only for the specified purpose, and implement appropriate security measures.

4.3 Legal Disclosures

bdt247 may disclose your personal data to law enforcement authorities, regulatory bodies, or other governmental agencies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bdt247, its players, or the public. This includes cooperation with investigations into suspected fraud, money laundering, or match manipulation.

4.4 Business Transfers

In the event of a merger, acquisition, or transfer of all or part of bdt247's business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify you of any such change via the email address or mobile number registered to your account.

5. Data Retention

bdt247 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. The following general retention guidelines apply:

• Active account data: Retained for the lifetime of your bdt247 account plus a minimum of five years after account closure, to meet anti-money laundering and record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• KYC and identity documents: Retained for the duration of your account plus five years post-closure, or longer if required by applicable law.
• Support communications: Retained for two years from the date of each interaction, unless a dispute or legal proceeding requires longer retention.
• Marketing consent records: Retained until you withdraw your consent, plus an additional period sufficient to demonstrate compliance.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked to any individual.

6. Data Security

bdt247 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and bdt247's servers.
• Encryption of sensitive data at rest, including stored passwords (which are hashed and salted) and identity document copies.
• Strict access controls limiting who within bdt247 can access personal data, based on role and operational need.
• Regular security audits and vulnerability assessments of the Platform's infrastructure.
• Firewalls, intrusion detection systems, and continuous monitoring for suspicious activity.
• Secure and audited data processing agreements with all third-party service providers who handle personal data on our behalf.

Whilst bdt247 employs best-practice security measures, no system connected to the internet can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your own bdt247 account credentials. If you believe your account has been compromised, contact us immediately at [email protected].

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site operator about how users interact with the site.

7.2 How bdt247 Uses Cookies

bdt247 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, which pages are visited most frequently, and where errors occur, helping us continuously improve the user experience.
• Security cookies: Used to detect and prevent fraudulent logins and account takeover attempts.

7.3 Managing Cookies

You may manage or disable non-essential cookies through your device's browser settings. Please note that disabling certain cookies may affect the functionality of the bdt247 Platform and could prevent you from accessing some features or maintaining an active login session.

8. Your Rights

As a bdt247 player, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of the personal data we hold is inaccurate or incomplete, you may request that we correct it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Note that we may be unable to comply fully where retention is required by law (e.g., transaction records).
• Right to restriction of processing: You may request that we limit the ways in which we use your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, including for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing certain requests.

9. Children and Minors

bdt247 is strictly an adult service. Our Platform is not directed at, and must not be used by, any person under the age of 21 years. We do not knowingly collect personal data from individuals under 21. If we become aware that an account has been registered by or on behalf of a minor, the account will be closed immediately, all funds will be frozen pending review, and any personal data associated with the account will be deleted.

If you believe a minor is using bdt247, please notify us immediately at [email protected].

10. Responsible Gaming and Data

bdt247 uses certain personal data — including your wagering history, deposit frequency, and session duration patterns — to support our responsible gaming obligations. This data may be used to identify players who may be exhibiting signs of problem gambling and to proactively offer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion. This processing is carried out in the interest of player welfare and is a condition of operating a safe and responsible gaming platform.

For full information on the responsible gaming tools available to you, please visit our Responsible Gaming page.

11. Changes to This Privacy Policy

bdt247 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page. Where the changes are significant, we will make reasonable efforts to notify registered players via their registered mobile number or email address.

Your continued use of bdt247 following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdt247 handles your personal data, please contact our support team:

Email: [email protected]

We take all privacy-related enquiries seriously and will respond within a reasonable timeframe. For urgent account security concerns, please contact us immediately using the same address and describe your concern clearly in the subject line.